Step 1: The Audit

By taking an audit, we are able to see the areas of over-subscriptions, redundant and unused features, mismatched calling plans, improper phone system configuration, voice-data convergence opportunities, non-aggregated bills that increase certain fees, carrier billing errors, available promotions that aren’t being used, any plans for changing or upgrading the phone systems hardware and/or software, and puts you right on track for a perfect implementation.