Outsourced IT Services

The Comprehensive IT Management solution by Intelesys offers a 360-degree answer to your organization’s IT talent needs.  Through a user-centric approach, we deliver a consistent, predictable, and efficient IT environment that focuses on the user experience.  We ensure you receive a totally-aligned solution, all while being supported by a team that makes people, not devices, our top focus.  Key features include:

Intelesys White Glove Onboarding w/ IT Environment Audit

Exhaustive 300-point assessment of network state, discovery, best-practice implementation
with full analysis report and briefing

        Asset tagging, tools deployment, end-user training, and services migration

Comprehensive IT Management, per user

        Support for all end user issues by phone, email, and more

        Onsite assistance as needed to remedy more advanced requests

        24/7 monitoring and support access to managed user devices

        Patching and security hardening of all supported devices

        Virus and malware protection + enterprise licensing on all supported device

        Web protection and content filtering + enterprise licensing on all supported devices

        Spam and email threat protection + enterprise licensing on all organization email accounts

PLUS:

Dedicated Account Manager for goal alignment, strategy, planning, and escalation

Full management and support of organization infrastructure, including servers, switches, routers,
firewalls, wireless access points, and more

Complete technology vendor management – make us your first call and we’ll handle the resolution

Customized IT strategy developed with your team to meet your organization’s changing needs
and allow for short- and long-term budgeting

Regularly-schedule Business Technology Review meetings to ensure our alignment with your goals

Full, anytime-access to all documentation, inventory records, and other data we maintain