Here are 5 key steps for a successful implementation:

1.      Verify network stability

Most systems in place today were installed as closed products operating on its own wires and infrastructure.  The majority of products available today require some dependence on the data network for their functionality, both within a building and between different sites for organizations with more than one geographic location.  There is a common saying that voice is the “canary in the coal mine” when it comes to data networks, meaning that if there is anything wrong with the integrity of the existing network, voice will stand out and die a very quick death when layered on top of it.  With other common network usage such as browsing web pages or accessing email, a delay of half a second is probably not noticeable.  Conversely, having a delay in a live call for more than half a second is considered disruptive.  Extend that to over 1 ½ seconds and it becomes almost unusable.   
 

2.      Design with power in mind 

The design of older phone systems allowed for telephones to be powered on the same cable as the phone connection is delivered on.  When it comes to newer phones, they can be powered by plugging each phone into an outlet or by purchasing specific equipment for the data network that can deliver power directly to the device.  This is termed PoE or power over ethernet.  The benefits of centralized power are no need for a clumsy power cable on each phone, the phones work even if the power goes out, and you can back-up the system operation even if all power is lost.
 

3.      Re-evaluate your phone services

Newer technology often leads to more efficient, cost-effective options for communicating – and IP phone systems are no exception.  Most new systems will allow for considerable costs savings on your current monthly telephone expenses, but may increase demand and costs on your data connectivity.  In preparing for the impact of a new system, it is important to identify what the total cost of the current system is and what it will be once converted. 
 

4.      Budget for a support plan 

The costs of operating a new system are often lower in terms of having to pay an expert to manage the product, and often more expensive in terms of keeping the system current in software releases.  Understanding how much a system costs for long-term support, maintenance, and extended warranties will allow for proper budget planning for the cost of a new system.  Past systems often had costly service calls for routine maintenance, but little to zero cost for required upgrades.  Newer systems are the exact opposite.
 

5.      Train your staff

Most new products involve some level of staff training for proper use.  Organizations often forget to plan for the soft cost of running the required staff through a training course.  The more the technology impacts a position, the more crucial the proper training is required.

Failing to plan for change is often the biggest hurdle in making any transition successful.  Being unprepared for the variables in new technology can potentially be costly in terms of both time and unplanned expenses to make a system work for any organization.  Vendor selection can be critical in impacting the success of any change.  Learn how we plan for success rather than failing to plan…

To get more Tips for a Successful Implementation, EMAIL sales@it4ps.com / CALL (909) 305-1500