Unified Messaging

The Mitel Connect Client

Not only does the Mitel Connect clinet merge technologies, but it gives you the ability to know who is available and the best way to contact them. It also has highly advanced call forwarding systems. End users can access voicemail, directory, conference calling, park, transfer and other features from the Connect client or mobile app.

The Connect client is there when you need it, and stays out of the way when you don’t. The slim control panel can be compressed to fit your needs making it easy to interact and collaborate with others without taking up your entire screen.

Event Features

• Action icons that trigger calls, video, web sharing, call recording, raise hand, mute self, mute all and add a participant
• Contact timeline that shows all past communications with a co-worker, including a drill down into detail
• Favorites to quickly access the people and groups you need most
• Event wizard to set up calls and collaborations including presenters, agendas, invitations and more​
• Integration with Outlook, G Suite, AD and ICS calendars for presence, meeting invitations and scheduling
• No VPN required for remote use

Dashboard Features

• Directory to quickly locate contacts by name or number
• Personal preferences to set presence (availability status) and personal call handling
• People to view co-worker presence and organize contacts into favorites and groups
• Recent to see past communications and collaboration with co-workers
• Events to create and schedule meetings, generate alerts and provide one-click access to online meetings, calls and web collaborations
• Voicemails for quick access to your new and saved voicemails
• Messages so you can IM with your contacts in seconds and easily view past conversations

If you ever have any questions about any of the unified communications products that we offer, our experts are always more than happy to discuss them with you. Talk to us about how unified communications can transform your business.